TERMS AND CONDITIONS OF SALE – DIGITAL GAMES, GIFT CARDS & SUBSCRIPTIONS

Last Updated: 13-06-2025

1. Company Information

These are the terms and conditions ("Terms") upon which a business operated by Konrad Hościło, registered under the laws of Poland with the Tax Identification Number (NIP): 6252498327 and VAT ID: PL6252498327, having its registered office at: Łączna 12, 42-582 Rogoźnik, Poland, sells and supplies access codes to digital content through the website www.cheap-gaming.com ("Cheap Gaming", "we", "us", "our").

For customer service and support, you may contact us via email at office@cheap-gaming.com or using the contact form available on our website. We do not provide in-person customer service at any physical location.

1. General Provisions

1.1. Products Offered

We specialize in the sale of digital products (referred to as "Products"). Our selection includes: * Activation keys for games, downloadable content (DLCs), and various software applications. * Gift cards for popular platforms, such as PlayStation Network and Xbox Live etc. * Subscription codes for services like Nintendo Switch Online, Netflix, Spotify and many others.

1.2. Business Model

Our primary focus is on serving private consumers (B2C). However, if you're looking to make a purchase for business purposes, it's essential to direct your inquiries to our support team before completing your purchase. You can reach us through our Contact us page.

2. Key Information

2.1. Check Product Hardware Requirements

We only sell Codes for Content that you can download to your Device directly from the Developer's platform. On our website, Cheap-Gaming.com, every piece of Content for which we sell Codes comes with details about its main characteristics. This includes the specific version or edition of the Content (which might not always be the very latest), information about any base game title the Code and Content relate to, and where you can find the Developer's end user license agreement. Keep in mind that images and videos on our website are for illustrative purposes only; they might not always represent actual gameplay.

2.2. Content Updates and Upgrades

It's important to note that we don't provide upgrades or updates for your Content after you buy Codes from us. We also won't notify you if the Content Developer makes any updates or upgrades generally available. The Codes you purchase from Cheap-Gaming.com only grant you access to and the ability to download the Content itself. They do not entitle you to any future updates, upgrades, new releases, or new versions of that Content unless the Developer specifically provides them to you under their own end user license agreement or another agreement you have with them. In most cases, Developers will require additional payment for such updates, upgrades, new releases, or new versions of Content.

3. Permission to Use Content

3.1. Content License

When you buy a Code from us under these Terms, it's important to understand that you won't own the Content itself. Instead, the Developer grants you permission to use the Content—this is known as a 'license'. This license allows you to use and enjoy the Content according to the Developer's own end user license agreement.

3.1. Other Rights Reserved

Unless you have explicit permission to use the Content as outlined in section 13.1, you won't gain any ownership rights or any other rights whatsoever over the Content or any copies of it. All rights, title, and interest in and to our Website, the Code, and the Content that aren't specifically granted to you in these Terms remain reserved. Remember, your use of the Content will also be governed by the additional terms and conditions of the end user license agreement between you and the Developer.

3.1. Restrictions on Use

The Code you buy is personal to you. You're free to use it anywhere in the world, but you must always comply with local laws, the terms of this contract, and the Developer's end user license agreement. The Content isn't exclusive to you, meaning the Developer can provide the same or similar Content to other users. You can only use the Content on one Device.

Furthermore, you cannot copy the Content except for a reasonable number of necessary backups. You also can't change it—this means you're not allowed to adapt, reverse-engineer, decompile, or try to extract its source code (unless specifically allowed by law). You also cannot combine or merge it with, or use it in, any other computer program, nor can you distribute or sell it to any third party. The Content does not include any updates, upgrades, new releases, or new versions. Finally, the Content may contain information owned by third parties, and you must not hide, change, or remove any markings that indicate ownership, like copyright (©), registered trademark (®), or unregistered trademark (TM) symbols.

4. Our Rights to End the Contract

4.1. When We Can End the Contract

We can end our contract for Codes at any time by contacting you via email if:

• You breach any of the terms of this contract (which includes these specific Terms or any terms found in the other documents mentioned in section 7.1).
• Your payment card or other chosen payment method fails or is canceled after we've already sent you our Confirmation Email.
• We identify unusual activity on an order or a User Account. Very occasionally, we might need to refuse or cancel an order or even close or freeze a User Account, even if we've already confirmed an order. If this happens to you and you believe it's a mistake, please get in touch with our customer service team.

4.1. What Happens if We Terminate the Contract

If we terminate this contract, please understand the following:

• It won't affect our right to receive any money you still owe us under this contract.
• Your access to our Website and/or your User Account will end immediately, and you won't be entitled to any refund or compensation.
• Your rights to use any Code will be revoked, again, without any refund or liability to you.
• This termination won't affect any parts of the contract that are meant to continue or have an effect even after termination, nor will it impact any existing rights or obligations that are intended to start or remain in force after the contract ends.

4.1. Agreement on Termination

You agree that no court order will be necessary for either you or us to terminate this contract, provided that the termination is carried out in accordance with its terms.

5. Your device and data

5.1. Check Product Hardware Requirements

Before you finalize your order, it's really important to make sure your device ("Device") is ready for the content you're buying. Please check that your Device meets all the necessary hardware and software requirements to properly access and download the content.

6. PRICING & TAXES

6.1. Price Display

All prices you see are for reference only and are displayed in either PLN (our default currency) or EUR. If you see a price marked "exc. taxes," that means it's a pre-tax reference value.

6.2. VAT Application

VAT will be added during checkout if it applies to your declared country. You'll always see the final pricing clearly displayed on the product pages (just hover over "exc. taxes · Learn more") and, more importantly, during checkout before you confirm your payment.

Keep in mind these special VAT rules:

• Gift cards and subscriptions are VAT-exempt.
  
• For EU customers, VAT is calculated based on your declared country's rate.
  
  
• If you're a non-EU customer, no VAT is applied unless your local laws specifically require it.

7. ORDERING PROCESS

7.1. Purchase Decision Points

You'll make your final purchasing decision at two key stages:

• First, on the product page, you can hover over "exc. taxes · Learn more" to see the tax-inclusive pricing. This is also where you should review all product details and any region restrictions.
  
  
• Second, on the checkout page, the final price, including all applicable taxes, will be clearly displayed. You must confirm this before proceeding with payment.

It's important to remember that you can't complete purchases directly from the homepage, where only reference prices are shown. All transactions require viewing the specific product page and confirming the final price at checkout.

7.2. Payment Methods

We accept:

• Visa, MasterCard
• American Express
• Maestro
• Apple Pay
• Google Pay
• Klarna (pay-later option)
• BLIK
• iDeal
• BanContact
• UnionPay

Note: Additional fees may apply depending on payment method.

7.3. Delivery

Your digital codes are delivered automatically! They'll arrive via email within 5-10 minutes of payment confirmation. If you don't see your code, please check your spam or junk folders before contacting support. For pre-orders, your code will be delivered on the official release date of the product.

8. REFUNDS & COMPLAINTS

8.1. No-Refund Policy

Please be advised that all sales are final. In accordance with Article 38(13) of the Polish Consumer Rights Act of 30 May 2014, the right of withdrawal from a distance contract does not apply to the supply of digital content not supplied on a tangible medium, if the performance has begun with the consumer’s prior express consent and acknowledgment that they thereby lose their right of withdrawal.
By placing an order and completing the purchase, you explicitly agree to immediate delivery of the product and acknowledge the loss of the right to withdraw from the contract.

8.2. Scope of Complaints

You may submit a complaint only under the following circumstances:

• You received an invalid or previously used code;

• Your order was not delivered within 72 hours from the time of payment confirmation (unless otherwise specified in the product description).

8.3. How to File a Complaint

Complaints must meet the following requirements:

• Timeframe: Complaints must be submitted within 14 calendar days of the purchase date.

• Method: Send your complaint via email to office@cheap-gaming.com or via the contact form on our website.

• Required Information:

  • A detailed description of the issue;

  • Screenshots showing error messages, activation attempts, or account history;

  • Your order number and the email address used during checkout.

8.4. Complaint Processing

• We will assess your claim and, if necessary, contact the product supplier or publisher for verification.

• The complaint will be resolved within 14 calendar days

• If your complaint is accepted, you will be entitled to a replacement code or a full refund, depending on the nature of the issue and our internal decision.

• If the product was not delivered within the specified time (72 hours) and the delay is confirmed, you will receive a full refund.

8.5. False Claims – Fraud Prevention

We take fraudulent claims seriously. Submitting false complaints in order to obtain unwarranted refunds may result in legal action. According to Article 286 of the Polish Penal Code:

Anyone who, in order to obtain a financial benefit, misleads another person or exploits their error to dispose of property to their detriment is subject to imprisonment from 6 months to 8 years.

8.6. Response Time

We respond to all valid complaints within 14 calendar days. If additional verification is required, you will be informed about the extended resolution timeframe.

9. PRODUCT USAGE

9.1. Redemption Rules

It's important to understand how digital codes work. Each code is for single-use only and becomes bound to your account once redeemed. Always check the product description for any region restrictions, as these apply to individual products.

To protect your codes and ensure successful redemption, it's crucial to:

• Never share them with third parties.
  
  
• Be aware that any exposure of your codes to others will void your complaint rights if issues arise.

9.2. Prohibited Uses

To maintain the integrity of our digital products and services, you may not allow third-party access to unredeemed codes.

10. LIABILITY

10.1. We are not liable for:

• Content functionality (e.g., bugs, server issues).

• Developer-imposed bans or restrictions.

• Incorrect redemption due to user error.

10.2. Force Majeure: 

Delays due to events beyond our control (e.g., payment processor outages) do not entitle you to compensation.

11. YOUR PRIVACY AND PERSONAL DATA

11.1. We are committed to protecting your personal information. 

Any data you provide will be processed in line with our Privacy Policy, which outlines what data we collect, how we collect, use, store, and share it, and what rights you have regarding your personal information. You can read our full Privacy Policy here: https://ppr1sa-jn.myshopify.com/policies/privacy-policy

12. GOVERNING LAW & DISPUTES

These Terms are governed by Polish law. Any disputes that may arise will be resolved in the courts of Poland.